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Release version 7.6.3

Release version 7.6.3 includes new features, improvements, and bug fixes.

Platform

  • Invite flow for Copilot User: The invite flow for Copilot users is now streamlined, enabling admins to easily invite users and ensuring that invitees are redirected directly to Copilot for faster, smoother onboarding. This enhancement improves access management, fosters collaboration, and enhances the overall user experience.

  • Document Data Analyst Agent (Devin): We’re introducing Devin, Document Data Analyst a powerful new AI agent that helps teams extract insights from documents with ease. Admins can customize Devin by setting instructions and uploading documents to build its knowledge base. Once activated in Copilot, users can ask questions and get accurate, context-aware answers seamlessly integrated into their daily workflows.

  • HubSpot Integration for Help & Support: Skypoint AI now supports HubSpot as a CRM for managing help and support tickets. Depending on user needs, ticket routing can be dynamically directed to either HubSpot or Dynamics 365, with configuration managed from the backend. These enhancements improve response times, streamline collaboration, and enhance visibility across all customer support interactions.

  • Dayforce: Dayforce Connector integrates Dayforce Global HCM Software with your platform, streamlining HR processes by automating employee data syncing, ensuring accuracy, and providing access to advanced analytics for better decision-making. It enhances efficiency and connects your HR systems with other enterprise applications.

Skypoint AI

  • Model Picker on Copilot: A model selection option is now available in Copilot for the General Knowledge (GK) Agent, allowing users to choose their preferred AI model directly within the interface. This feature gives users greater control to tailor responses based on the desired level of detail or interaction style.