intro
Solution directory
Explore Skypoint AI through our detailed guide. Learn how Skypoint AI platform leverages advanced generative AI to provide comprehensive solutions, enabling data interaction through private AI Copilots. This turns complex data into clear, actionable insights while ensuring accuracy and compliance.
Platform overview
Get acquainted with the fundamental concepts of Skypoint AI’s platform, including our robust solutions and architecture.
Release notes
Find out Skypoint AI Platform’s latest features, enhancements, and fixes from recent and past updates. This includes a list of release versions for our solutions and a breakdown of the changes made in each version.
Get started
Get easy steps to connect to Skypoint AI Studio and its private copilot, as well as supported clients, so you can start chatting with your data:
Dashboard
A visual display that contains various widgets to provide interactive features at-a-glance.
Skypoint AI Copilot
Discover how Skypoint AI Copilot leverages generative AI to provide users with instant, contextually relevant insights about their business data through natural language.
Dataflow
Get all your ELT data pipelines running in minutes and build the ultimate data foundation to support innovation and complex decision-making.
AI Configurator
The AI configurator allows you to create a personalized Copilot, configure data, and fine-tune AI settings to achieve optimal results grounded in context as per user requirement.
Lakehouse
Build a solid foundation for your organization’s cloud data strategy and workflow automation processes.
- Lakehouse overview
- Unity Catalog
- Databases
- Relationships
- SQL access
- Visualizing and exploring data
- DBeaver integration
- Hightouch integration
Resolve
Unifies diverse data sources into a single master dataset. Provides a quick and easy way to deduplicate, manage, and improve identity data for connected customer journeys.
Master data
Automates the integration of transactional, behavioural, and observational data from across your organization to develop comprehensive 360-degree customer profiles, enabling personalized and trustworthy interactions.
- Master data
- Exploring profiles
- Split indexer
- BigQuery enrichment
- HERE technologies enrichment
- SFTP enrichment
- Timelines
Predict
Enables you to predict customer needs using real-time data, allowing you to provide meaningful experiences throughout the entire customer journey.
- Predict overview
- Customer churn model
- Configure transactional churn model
- Explore customer churn model
- Sample guide for transactional churn model (using Rule match)
- Sample guide for transactional churn model (using ML match)
- Configure subscription churn model
- Sample guide for subscription churn model (using Rule match)
- Sample guide for subscription churn model (using ML match)
- Customer Lifetime Value (CLV) model
- Product recommendation model
- Configure customer sentiment analysis model
- Configure RFM model
- Single upload custom model
- Bulk upload custom model
Activate
Customer Data Activation empowers your marketing, sales, and service professionals to tailor 1:1 interactions at scale.
Empower
Ensures compliance with GDPR, CCPA, and more with our all-in-one automated solution that integrates consent and preference management with data residency and privacy protection.
- Empower overview
- Privacy center
- Data Subject Request (DSR)
- Email templates
- Data maps
- Data processing activities
- Reports
Automate
Connects unified and trusted data with business applications to empower citizen developers and accelerate innovation.
Getting support
Get the guidance you need from Skypoint AI's technical experts to achieve exceptional outcomes quickly and efficiently.
Settings and administration
Set up and manage platform settings to control and improve core platform behaviors across all Skypoint AI’s solutions and streamline your business efforts.
Application development
Check out how Skypoint AI Platform provides APIs to build your applications based on your data.