Skip to main content

Sogolytics

Overview

The Sogolytics connector integrates the Sogolytics survey and experience management platform with skyStudio, bringing survey data and participant response information into your unified data environment. Sogolytics is a survey and feedback platform used by organizations to capture structured feedback from patients, residents, members, employees, and students. By connecting Sogolytics to skyStudio, organizations can combine survey and experience data with clinical, operational, and workforce data to build a complete picture of satisfaction and engagement across their communities.
Enhanced connector: Sogolytics has been upgraded to an Enhanced connector, replacing the previous Classic version. The new setup experience uses a guided, step-by-step wizard with built-in connection validation.

What Data We Extract

The Sogolytics connector brings in the following survey data:
  • Surveys — The full catalog of surveys created in your Sogolytics account, including survey names, types, and configuration
  • Survey Responses — Individual response records submitted by participants, including answers to each question. Optionally includes partial and incomplete responses
  • Participation Status — Records of who has been invited to take each survey and their current completion status (invited, started, completed). Optionally includes direct participation links
  • Survey URLs — The published URLs for each active survey

Why It Matters

Patient, resident, and member satisfaction data is critical for understanding care quality, service performance, and engagement. Connecting Sogolytics to skyStudio enables organizations to:
  • Combine satisfaction survey results with clinical outcomes, readmission rates, and care metrics
  • Analyze survey participation rates across communities, facilities, or departments
  • Identify correlations between resident or patient experience scores and operational data
  • Track satisfaction trends over time alongside workforce changes or care interventions
  • Build unified dashboards that bring together experience data and operational performance

Who Benefits

RoleValue
Quality and Patient Experience TeamsSurvey response data combined with clinical metrics to measure and improve care quality
Operations LeadersParticipation rates and satisfaction trends across communities or departments
HR and People TeamsEmployee engagement survey data alongside workforce and retention analytics
Executive LeadershipOrganization-wide experience scores tied to operational and financial outcomes

Get Started

Contact your Skypoint representative to configure the Sogolytics connector for your organization.
Note: If you previously used the Classic Sogolytics connector, the Enhanced version provides the same data with an improved guided setup experience. Existing dataflows using the Classic connector continue to work without any changes required.