Sogolytics
Overview
The Sogolytics connector integrates the Sogolytics survey platform with skyStudio, bringing survey and feedback data into your unified data environment. Sogolytics is an experience management platform that enables organizations to collect, analyze, and act on feedback through surveys and assessments. By connecting Sogolytics to skyStudio, organizations can combine voice-of-customer and voice-of-employee data with clinical, operational, and financial metrics.What Data We Extract
The Sogolytics connector brings in key survey and feedback data including:- Surveys — Survey definitions, configurations, and metadata
- Responses — Individual survey responses and answer data
- Participation Tracking — Response rates, completion status, and engagement metrics
Why It Matters
Feedback data is critical to understanding satisfaction, engagement, and quality of experience. Connecting Sogolytics to skyStudio enables organizations to:- Correlate resident and family satisfaction scores with clinical outcomes and staffing levels
- Analyze employee engagement alongside turnover, scheduling, and compensation data
- Track survey participation trends across communities to identify engagement gaps
- Build unified experience dashboards that combine feedback with operational performance
Who Benefits
| Role | Value |
|---|---|
| Quality Directors | Satisfaction and feedback data connected to clinical and operational outcomes |
| HR Directors | Employee engagement insights tied to workforce and retention analytics |
| Operations Leaders | Unified view of experience metrics across communities |