Overview
skyAdvisor is the AI Sales Agent for Senior Living that turns inquiries into tour-ready leads. Operating 24/7 via chat, forms, surveys, SMS, and phone, skyAdvisor engages families instantly, qualifies prospects intelligently, and seamlessly hands off to human sales teams at the right moment. Families research senior living at all hours and expect immediate responses. Most choose the first community that engages them meaningfully. skyAdvisor ensures every website visitor and inquiry receives instant, personalized engagement while your sales team focuses on building relationships with families who are ready to tour.Why skyAdvisor Drives More Move-Ins
Instant 24/7 Response
Every website visitor gets immediate, personalized engagement. No more lost leads due to slow response times or after-hours gaps.
Intelligent Lead Qualification
AI asks the right questions about care needs, timeline, budget, and decision-makers so you wake up to qualified leads, not cold inquiries.
Senior Living Expertise
Purpose-built for senior living with knowledge of care levels, amenities, and pricing. Answers questions accurately without generic chatbot responses.
Human Handoff at the Right Moment
AI detects urgency, emotion, and complexity. High-stakes moments like a recent fall or memory concerns trigger immediate human connection.
Key Capabilities
AI-Powered Lead Engagement
Embed skyAdvisor on your website to greet visitors, answer questions about your communities, assess care needs and timeline, and identify families ready to tour. Configure branding, welcome messages, and community-specific knowledge in minutes.Hybrid AI + Human Model
Unlike fully automated chatbots, skyAdvisor knows when AI should step aside for human connection:| AI Handles | Humans Handle |
|---|---|
| Instant response and initial engagement | High-emotion family moments (falls, memory concerns) |
| FAQ answers about communities and care | Complex care questions requiring expertise |
| Structured qualification (care type, timeline, budget) | Relationship building with serious prospects |
| Tour scheduling with calendar integration | Final tour confirmation and personalization |
| After-hours coverage and follow-up | Sensitive financial discussions |
Complete Lead Briefing
When your sales team takes over, they receive a full summary including conversation history, care needs, urgency level, and suggested next steps. No cold handoffs or missing context.Real-Time Dashboards
Track every conversation, lead score, and conversion across all communities. See what’s working, where to focus, and how to improve lead engagement across your portfolio.Product Modules
AI Web Conversations
Embeddable chatbot with instant engagement and intelligent qualification for website visitors.
Chat Inbox
Real-time human + AI collaboration with seamless takeover capability for sales teams.
Guided Surveys
Needs assessment capturing care type, timeline, ADLs, and decision-maker context.
Tour Scheduling
AI-assisted booking with calendar integration for streamlined tour coordination.
Business Impact
< 30 sec
Average response time to website inquiries
24/7
Lead engagement coverage including nights and weekends
3x
More leads qualified per day
40%
Increase in tour bookings
Who Benefits Most
Sales Directors
Turn website visitors into tour-ready leads with AI that qualifies, engages, and schedules. Get real-time alerts when high-intent families need immediate attention.
Community Sales Teams
Never miss a lead again. AI handles initial engagement while you focus on building relationships with families who are ready to tour and make decisions.
Regional & Corporate Leadership
See lead engagement across all communities in one dashboard. Track conversion rates, response times, and sales team performance with actionable insights.
Marketing Teams
Maximize ROI on marketing spend with instant lead capture and qualification. Get clear attribution from first click to scheduled tour across all channels.
Trust & Security
skyAdvisor is built for senior living with enterprise-grade security:- HITRUST r2 Certified - Protected health information handled securely
- SOC 2 Type 2 - Enterprise-grade security controls
- Zero Data Training - Your conversations never train our models
- Audit Logs - Complete conversation history for compliance
- Human Escalation - AI knows when to step aside for human empathy