Overview
skyChat is the Secure and Private AI Assistant Built for Senior Living, part of the Skypoint AI for Senior Living 365 Suite. Senior living organizations operate with thousands of policies, SOPs, regulatory requirements, HR processes, and community workflows. Staff often lose valuable time searching through SharePoint, binders, and emails to find the information they need. skyChat delivers fast, accurate, and private AI assistance designed specifically for senior living operators. It connects your organization’s knowledge, documents, and data into one secure conversational assistant that every team member can trust. This helps communities work faster, stay compliant, improve consistency, and elevate resident and family experiences.Designed for Senior Living Use Cases
Policies & Compliance
Quickly find guidance on state regulations, emergency preparedness, infection control, incident reporting, medication protocols, and documentation requirements.
Operational Support
Access move-in/move-out procedures, communication templates, dining standards, transportation schedules, activity planning, and daily checklists.
Sales & Marketing
Find floor plans, rate information, competitive talking points, follow-up templates, brand materials, and CRM guidelines instantly.
HR & Workforce
Streamline employee handbook questions, onboarding steps, benefits guidance, training materials, and interview support.
Why skyChat?
| Challenge | skyChat Solution |
|---|---|
| Policies and SOPs scattered across systems | Unified access across all communities and departments |
| Staff waste time looking for answers | Instant AI-powered responses with accurate citations |
| Generic AI tools charge per user and not suitable for senior living | Agents designed specifically for senior living operations |
| Risk of incorrect or unauthorized information | Enterprise-grade security with role-based access |
| Slow adoption of complex software without support | Simple chat interface anyone can start using immediately with premium support |
AI Agents for Your Teams
General Knowledge Agent
General AI use like ChatGPT, supporting day-to-day operations, web search, sales, and administrative questions.
Document Agent
Searches, analyzes, and extracts insights from policies, emergency plans, SOPs, safety guidelines, HR documents, and compliance files.
Database Agent
Query operational data using natural language including occupancy, census, staffing levels, financial KPIs, and performance metrics.
Operational Knowledge Integration
SharePoint Integration
Automatically sync and search your SharePoint libraries.
Multi-Format Files
Compatible with PDF, Word, Excel, PowerPoint, and more.
Smart Search & Answers
Uses keyword, semantic, and vector matching to improve accuracy across large document stores.
Features That Improve Community Productivity
Real-Time Streaming Responses
Teams receive answers immediately as they are generated, enabling faster decision-making.Voice-Enabled Conversations
Ideal for mobile directors, care teams, and multitasking staff who need hands-free access.Document Upload and Analysis
Upload policies, audits, training guides, or compliance binders. skyChat reads, interprets, and answers questions instantly.Conversation Management
- Bookmark important conversations
- Search your history
- Smart suggestions that anticipate your next question
- Export conversations for documentation and audits
Admin Control Center
Corporate and IT teams maintain full control of the AI environment:| Capability | Description |
|---|---|
| AI Model Selection | Choose from the latest models from OpenAI, Google, and more |
| Default Agents | Set default agents for each department and use case |
| Feature Controls | Enable or disable features like web search, thinking mode, voice, etc. |
| Usage Monitoring | Monitor usage and manage user access |
| Customization | Customize look & feel, branding, and settings |
Business Benefits for Senior Living Operators
Accelerate Decision Making
Directors, corporate teams, and staff get accurate answers in seconds.
Strengthen Compliance
Regulatory and policy information stays accurate, accessible, and consistent.
Reduce Training Time
New hires learn faster with instant access to reliable information.
Improve Consistency Across Communities
Ensure every community follows the same standards and procedures.
Scale Expertise Across the Portfolio
skyChat captures and distributes institutional knowledge across all regions and communities.
Security You Can Trust
Single Sign-On
Microsoft Entra ID or Google SSO authentication
Data Isolation
Multi-tenant data isolation for complete security
Certifications
HITRUST r2 and SOC 2 Type 2 certified
Role-Based Access
Permissions at region, community, and team levels
Audit Logs
Full audit logs for compliance requirements
Enterprise Infrastructure
Built on Microsoft Azure and Google Cloud with enterprise-grade security