Overview
skyCommand is a centralized, cross-enterprise AI command center that unifies 350+ clinical, financial, operational, and quality KPIs into a real-time, actionable decision layer. It merges predictive analytics with embedded workflows, enabling leaders to not only identify risk but immediately act on insights—launching tasks, interventions, and agentic workflows directly from KPIs.Why It’s Needed
Health systems, senior living operators, and payers often run their organizations on disconnected dashboards, spreadsheets, and vendor-specific reports. Traditional BI tools stop at insight—they do not close the gap between data, decision, and action. Operational teams lose hours navigating multiple systems, replicating work, and manually coordinating interventions. skyCommand eliminates this fragmentation by combining analytics, predictions, governance, and execution in one continuous loop.Key Capabilities
Unified KPI Intelligence
350+ KPIs across census, staffing, quality, revenue cycle, hospitalizations, LOS, referrals, and more.
Predictive + Prescriptive AI
Identify risks early and receive AI-driven recommended actions.
Embedded Workflows
Trigger actions such as prior auth tasks, outreach, care-management reviews, or compliance tasks directly from the dashboard.
Governance & Initiative Tracking
Assign owners, track completion, and standardize operational playbooks.
Cross-Facility Benchmarking
Compare performance across communities, markets, service lines, and regions with root-cause analytics.
Role-Based Cockpits
Tailored views for executives, community leaders, clinicians, finance teams, and quality directors.
Features
Risk Prioritization Engine
Recommends which issues to address first based on financial, clinical, and operational impact.Operational Playbooks
Standardize how teams respond to dips in census, staffing anomalies, or quality issues.Real-Time Drill-Downs
Move from enterprise to region to facility to resident/case in seconds.Agentic Action Launcher
Start workflows in skyAuth, skyAdmissions, skyCare, or skyChat from inside a KPI.Automated Progress Governance
Smart reminders, escalations, and initiative scoring to keep teams accountable.Workflow AI
Recommends interventions based on historical outcomes across the enterprise.Use Cases
Census Stabilization
Detect predicted dips and automatically trigger outreach or referral follow-ups.
Revenue Cycle Performance
Identify denial clusters and launch appeal workflows instantly.
Quality & Safety Prioritization
Pinpoint readmission risks, incident trends, or infection control anomalies.
Executive Operational Rounds
A single source of truth for regional and enterprise-level operations.
Portfolio Performance Management
Multi-site operators standardize interventions and measure outcomes in one place.