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    Solution directory

    Explore a topic in-depth through guided paths and learn about features and capabilities. Here, you will find guides and samples to help you build solutions with the SkyPoint Modern Data Stack Platform.

    Platform overview

    Learn the basics concept of SkyPoint Modern Data Stack Platform solutions and architecture.

    • Overview

    Release notes

    Describes the new features, enhancements, and fixes introduced in recent and previous releases. Also, it provides the release versions for the SkyPoint solutions and the changes introduced in each release version.

    • SkyPoint releases
    • All releases

    Get started

    Instructions for connecting to SkyPoint Modern Data Stack Platform using SkyPoint account and supported clients.

    • Signing up
    • Logging in

    Dashboard

    A visual display that contains various widgets to provide interactive features at-a-glance.

    • Dashboard overview

    Dataflow

    Get all your ELT data pipelines running in minutes and build the ultimate data foundation to support innovation and complex decision-making.

    • Dataflow overview
    • Imports
    • Exports
    • Transformations
    • Types
    • Connectors
      • Import connectors
      • Export connectors

    Lakehouse

    Build a solid foundation for your organization’s cloud data strategy and workflow automation processes.

    • Lakehouse overview
    • Unity Catalog
    • Databases
    • Relationships
    • SQL access
    • Visualizing and exploring data
    • DBeaver integration
    • Hightouch integration

    Vault

    Data privacy vault isolates and stores sensitive data, enabling faster application builds and cost-effective privacy compliance.

    • Vault overview
    • Create datavault
    • Create entities
    • Create choices
    • Create relationships
    • Work with the attributes
    • Create keys
    • Add data
    • Compare SkyPoint Vault

    Resolve

    Unifies disparate data sources into a single master dataset. Provides a quick and easy way to deduplicate, manage, and improve identity data for connected customer journeys.

    • Master Data Management (MDM)
    • Map
    • Unify
    • Add master data
    • Rule match
    • ML match
    • Merge

    Master data

    Automates data unification across your organization's various transactional, behavioral, and observational data sources to create unique 360-degree customer profiles for personalized and trusted interactions.

    • Master data
    • Exploring profiles
    • Split indexer
    • BigQuery enrichment
    • HERE technologies enrichment
    • SFTP enrichment
    • Timelines

    Predict

    Allows you to anticipate customer needs with real-time data and deliver meaningful experiences across the entire customer journey.

    • Predict overview
    • Customer churn model
      • Configure transactional churn model
      • Explore customer churn model
      • Sample guide for transactional churn model (using Rule match)
      • Sample guide for transactional churn model (using ML match)
      • Configure subscription churn model
      • Sample guide for subscription churn model (using Rule match)
      • Sample guide for subscription churn model (using ML match)
    • Customer Lifetime Value (CLV) model
      • Configure CLV model
      • Explore CLV model
      • Sample guide for CLV prediction (using Rule match)
      • Sample guide for CLV prediction (using ML match)
    • Product recommendation model
      • Configure product recommendation model
      • Explore product recommendation model
      • Sample guide for product recommendation (using Rule match)
      • Sample Guide for product recommendation (using ML match)
    • Configure customer sentiment analysis model
      • Explore customer sentiment model
    • Configure RFM model
      • Explore RFM model
    • Single upload custom model
    • Bulk upload custom model

    Activate

    Customer Data Activation empowers your marketing, sales, and service professionals to tailor 1:1 interactions at scale.

    • Audience overview
    • Suggested audiences
    • Audience insights
    • Metrics

    Empower

    Ensures compliance with GDPR, CCPA, and more with our all-in-one automated solution that integrates consent and preference management with data residency and privacy protection.

    • Empower overview
    • Privacy center
    • Data Subject Request (DSR)
    • Email templates
    • Data maps
    • Data processing activities
    • Reports

    Automate

    Connects unified and trusted data with business applications to empower citizen developers and accelerate innovation.

    • Automate overview
    • SkyPoint Power BI

    Getting support

    Get the guidance you need from SkyPoint's technical experts to achieve exceptional outcomes quickly and efficiently.

    • Help + Support

    Settings and administration

    Adjust and manage the platform configurations to control core platform behaviors across all SkyPoint solutions and streamline your business efforts.

    • Settings overview
    • Platform status
    • Platform logs
    • Default session
    • Users
    • Permissions
    • APIs

    Application development

    Provides APIs to build your applications based on your data in SkyPoint.

    • Developer portal

    Glossary

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